Frequently asked questions
Can't find your answer? Call 516-368-0201 or email [email protected].
What is Pulse?+
Pulse is a managed WordPress maintenance and hosting service from Swiss Commerce. We handle updates, backups, security, uptime and small fixes for one flat monthly fee, starting at $99.
How much does WordPress maintenance cost?+
Most small business sites pay $50–$300 per month. Pulse plans are $99 (Essential), $249 (Business) and from $499 (Commerce/Custom), billed monthly, with 2 months free on annual plans. See pricing.
What's included in the monthly fee?+
Hosting on AWS, migration, updates for WordPress, PHP, plugins, themes and the database, daily backups, malware scanning and cleanup, a firewall, uptime monitoring, and content changes up to your plan's hours.
Do I need to change anything to switch?+
No. We migrate your site and you don't have to change DNS or move files.
Do you work with sites that aren't WordPress?+
No. Pulse works only with WordPress.
What if an update breaks my site?+
We keep daily backups and roll back, then fix the conflict.
What counts as a content change?+
Edits to text, images, pages and menus, and small layout changes. Large projects like redesigns are quoted separately. Turnaround is a few hours to 3 business days depending on your plan: Essential up to 3 business days, Business within 1 business day, Commerce within hours.
Can I cancel?+
Yes. There is a 30-day money-back guarantee. After that, you can cancel at any time by emailing [email protected]. Your plan ends at the close of the period you've already paid for, and we'll give you a copy of your site.
Is my site safe?+
Pulse runs malware scanning and cleanup, a firewall, daily backups and uptime monitoring, and keeps WordPress, PHP and plugins current.
What does the free health check include?+
20 checks across security, uptime, speed, search and AI visibility, leads and tracking, email delivery, and backups and domain. See the full list.
Who is behind Pulse?+
Pulse is a service of Swiss Commerce, in business since 1998 and based in New York.