Privacy policy
How Pulse by Swiss Commerce collects, uses and protects your information, in plain English.
1. Collection of your personal information
Pulse may collect personally identifiable information, such as your name, email address, phone number and website address. If you purchase Pulse services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Pulse. This information can include your IP address, geolocation, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Pulse website.
Pulse encourages you to review the privacy statements of websites you choose to link to from Pulse so that you can understand how those websites collect, use and share your information. Pulse is not responsible for the privacy statements or other content on websites outside of the Pulse website.
2. Use of your personal information
Pulse collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Pulse may also use your personally identifiable information to inform you of other services available from Pulse and Swiss Commerce. Pulse may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Pulse does not sell, rent or lease its customer lists to third parties.
Pulse may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Pulse, and they are required to maintain the confidentiality of your information. Pulse may keep track of the websites and pages our users visit within Pulse, in order to determine which Pulse services are the most popular. This data is used to deliver customized content and advertising within Pulse to customers whose behavior indicates that they are interested in a particular subject area.
Pulse will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes served on Pulse or the site; (b) protect and defend the rights or property of Pulse; and (c) act under exigent circumstances to protect the personal safety of users of Pulse, or the public.
3. Data on websites we manage
This section applies to the websites we host and maintain for our customers, and to the visitor and customer data those websites collect, such as contact-form messages, orders, account details and analytics.
Who is responsible. Our customer owns the website and decides what personal data it collects and why. For that data, our customer is responsible for having a lawful basis, giving visitors any notices and choices the law requires, such as a privacy policy and cookie notice, and responding to requests from visitors. Pulse acts as a service provider on the customer’s behalf.
How we handle it. We access and process data on a customer’s website only to provide the service, for example to host the site, back it up, update it, scan it for malware, restore it, and fix problems. Daily backups of a website may contain the personal data stored on it, and are kept as long as needed to provide the service. We do not sell this data, use it for our own marketing, or share it with anyone except the providers who help us run the service, such as our hosting provider, Amazon Web Services.
Access credentials. To work on a website we may be given logins, such as WordPress admin, hosting, domain or analytics access. We keep these credentials stored securely, limit access to the staff who need them to do the work, and do not share them. We ask customers to give us the minimum access needed, and to change or remove our access when the work ends.
Security and incidents. We use reasonable technical and organisational measures to protect the websites we host, including a firewall, malware scanning and monitoring. If we become aware of a security incident that affects a customer’s website data, we will tell that customer without undue delay so they can meet their own obligations.
When the service ends. On request, we will give the customer a copy of their website and data. After the service ends, we may delete the website and its backups from our systems.
If you are a visitor to one of our customers’ websites, please contact that business about your data. If you cannot reach them, email us at [email protected] and we will pass your request on to them.
5. Opt-out and unsubscribe
We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from Pulse by contacting us at [email protected].
6. Changes to this statement
Pulse will occasionally update this Statement of Privacy to reflect company and customer feedback. Pulse encourages you to periodically review this Statement to be informed of how Pulse is protecting your information.
7. Contact information
Pulse welcomes your questions or comments regarding this Statement of Privacy.
Email: [email protected]
Phone: 516-368-0201
Mail: Swiss Commerce, 60 Cuttermill Road, Great Neck, NY 11021
Questions about this page? Call 516-368-0201 or email [email protected].